Outbound Calling

Make more calls and create more opportunities

All calls are recorded and available in your contacts timeline. Use your contacts to review your activity, or with one click generate a transcription of the call.

  • Simple & easy to use.
  • Call recordings & call notes attached to contacts timeline.
  • Just-Contact works on all computers, tablets and smartphones.

Receive calls and provide a better contact experience

Receiving calls with Just-Contact’s Gradwell VoIP integration couldn’t be simpler, when you receive a call, you will be notified and can click to Answer the call on your Deskphone. When on a call, you will be provided with all previous notes and contact information so you can provide the caller with a great customer experience. If it's a new caller you can create a contact whilst on the call and begin making notes.

Incoming Call
Timeline

Call Notes & Timeline

Calls made and received are automatically logged in your contacts timeline. Your team has full access to all communication history, so everyone is in the loop.

Clever Call Routing

Hunt Groups, Call Queues, Call Assignment & Direct Dials.

Easily configure your inbound calling, enable hunt groups, call queueing or direct dial numbers for your team.

Call Routing
Call Recording & Transcription

Call Recording & Transcription

All calls are recorded and available in your contacts timeline. Use your contacts to review your activity, or with one click generate a transcription of the call.

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